Frequently Asked Questions
At Jain Deep Jewels, we are constantly trying to better your shopping experience. If you have any questions about the services of Jain Deep Jewels.in and products available on our site, simply email us at info@Jain Deep Jewels.in and we’ll write back to you with an answer.
How do I shop on your website? How do I place an order?
Shopping on Jain Deep Jewels is very easy.
- Browse the website to find what you’d like to purchase.
- Once you have found a product you like, click on the ‘ADD TO BASKET’ button next to each product.
- Review the items in your shopping cart by clicking the ‘SHOPPING CART’ icon at the top of the page. You can use the ‘REMOVE FROM CART’ link to delete items from your shopping cart as well.
- Click on ‘CHECKOUT’ to complete your order
Do you ship to my country?
We transport internationally! Along these lines, regardless of where you dwell, you can remain associated with your Jain Deep Jewels. There may be sure national or worldwide confinements because of which we may incidentally or forever suspend conveyance to specific areas or nations.
What are your shipping charges?
- Shipping is free for all pan India orders.
- Shipping charge as per actuals for international orders. Once order is ready for dispatch, customer will be notified through e-mail regarding courier charges. Same will have to be paid by the customer before dispatch. Courier receipt will be shared with the custome
How long will it take for me to receive my product?
A rough conveyance time is referenced against every item on Jain Deep Jewels. These are simply characteristic, our undertaking will be to get the request conveyed to you as quick as would be prudent. On the off chance that we anticipate any deferrals, our client care group will refresh you about a similar well in time.
Do I have to pay duties and taxes?
Every single custom obligation and charges are borne by the client. The careful traditions obligation/charge payable can be checked with our client assistance group upon demand.
What payment options can I use?
For your shopping ease, Jain Deep Jewels offers a few installment alternatives that are totally sheltered and secure. You can decided to pay with a credit or plastic, which can be a Master Card, Maestro, Visa or Amex card, utilizing our safe installment doors – Paytm and PayU Money.
Do I need to be a member to shop on your site?
Truly, you have to enroll as a part to shop on Jain Deep Jewels and complete your exchange. It causes us to realize you better!
Do you have Cash On Delivery option?
Jain Deep Jewels doesn’t bolster Cash on Delivery alternative.
Will I get a full refund if I return a product?
Jain Deep Jewels will discount the covered sum just if the request conveyed is harmed or an inaccurate request is conveyed. No discount will be given by Jain Deep Jewels if the item is specially made or has been conveyed with the shading and size as chose by the client while putting in the request. In case of the blunder having happened with respect to Jain Deep Jewels, the item can be supplanted or the sum can be discounted at the sole caution of Jain Deep Jewels.
Incomplete Refunds
If there should arise an occurrence of different items being requested, and if under any conditions, Jain Deep Jewels can’t convey a specific item/s, the client will be given a decision to choose a substitute item. In any case, in the event that the client doesn’t wish to choose any other item/s, Jain Deep Jewels will consent to either give store credit to be utilized for future buys or discount the sum for that specific item. The choice to give a discount lies at the sole watchfulness of Jain Deep Jewels.
Where are you based?
We are based out of India, and all items are sent from India.
Are all your products genuine?
We ensure that all items sold by us are real.
How do I return a product?
In the event that an item requested is harmed or has an assembling imperfection or an off-base item has been conveyed, we would demand you to please snap a picture of the harmed item/s and contact our client care group at info@Jain Deep Jewels.in inside 24 hours of getting the request. It would be ideal if you hold all bundling materials, unique receipt and the item/s until a lot of guidelines from Jain Deep Jewels with respect to the equivalent is gotten. In the event of some other grumblings in regards to the conveyed bundle, email us at info@Jain Deep Jewels.in inside 24 hours of accepting the item and we will follow up on it inside 48 hours.
Are the colors or products shown on the website accurate?
Items on Jain Deep Jewels are originator made, hand made and exceptionally handpicked for you from different pieces of India. Because of the many-sided and special nature of the ethnic items accessible on our site, we go to considerable lengths in guaranteeing that we photo every one of our items under standard lighting conditions with the goal that the item picture you see is as near the item. Be that as it may, there might be minor varieties in the shade of the texture, colors, prints or weavings of the item picture you see on your screen and the real item.